Implementasi Realitas Virtual sebagai Strategi Pemasaran Destinasi dalam Pariwisata Indonesia: Tinjauan Sistematis

Penulis

Kata Kunci:

realitas virtual, pemasaran destinasi, perilaku wisatawan, pengalaman imersif, pariwisata Indonesia

Abstrak

Penelitian ini bertujuan untuk mengkaji implementasi teknologi Realitas Virtual (Virtual Reality/VR) sebagai strategi pemasaran destinasi di Indonesia dan menganalisis dampaknya terhadap niat berkunjung wisatawan. Penelitian menggunakan pendekatan tinjauan literatur sistematis dengan mensintesis temuan dari jurnal tertelaah sejawat yang terindeks Scopus Q1–Q2 dan basis data SINTA 1–2 yang diterbitkan antara 2021 dan 2025, menggunakan model Stimulus-Organism-Response (SOR) dan Technology Acceptance Model (TAM) sebagai kerangka teoretis. Hasil penelitian mengungkapkan bahwa implementasi VR secara signifikan meningkatkan pembentukan citra destinasi dan niat perilaku wisatawan; pengalaman imersif melalui VR secara positif memengaruhi respons kognitif dan afektif yang berujung pada peningkatan niat berkunjung. Studi kasus dari museum, wisata desa, dan taman ekologi di Indonesia menunjukkan efektivitas VR sebagai alat promosi inovatif. Penelitian ini berkontribusi pada literatur pemasaran pariwisata melalui integrasi kerangka SOR dan TAM dalam konteks pariwisata VR Indonesia, sekaligus memberikan rekomendasi praktis bagi pengelola destinasi untuk memanfaatkan teknologi VR secara efektif, dengan menghadirkan analisis komprehensif yang dilengkapi bukti empiris terkini dari publikasi berkualitas tinggi.

Kata kunci: realitas virtual; pemasaran destinasi; perilaku wisatawan; pengalaman imersif; pariwisata Indonesia

Referensi

Anaya-Sánchez, R., Rejón-Guardia, F., & Molinillo, S. (2024). Impact of virtual reality experiences on destination image and visit intentions: The moderating effects of immersion, destination familiarity, and sickness. International Journal of Contemporary Hospitality Management, 36(9), 3025–3047. https://doi.org/10.1108/IJCHM-09-2023-1488

Assiouras, I., Giannopoulos, A., Mavragani, E., & Buhalis, D. (2024). Virtual Reality and mental imagery towards travel inspiration and visit intention. International Journal of Tourism Research, 26(2), e2646. https://doi.org/10.1002/jtr.2646

Beck, J., Rainoldi, M., & Egger, R. (2019). Virtual Reality in tourism: A state-of-the-art review. Tourism Review, 74(3), 586–612. https://doi.org/10.1108/TR-03-2017-0049

BPS-Statistics Indonesia. (2024). Growth of tourism in Indonesia. Badan Pusat Statistik. https://www.bps.go.id/en/pressrelease/2024/

Calisto, M. D. L., & Sarkar, S. (2024). A systematic review of virtual Reality in tourism and hospitality: The known and the paths to follow. International Journal of Contemporary Hospitality Management, 36(1), 32–57. https://doi.org/10.1108/IJCHM-03-2023-0275

Chaerunisa, A., & Julianto, I. T. (2025). Rancang bangun virtual reality tour sebagai inovasi media promosi wisata Ecopark berbasis website. Jurnal Algoritma, 22(1), 356–367.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008

Debnath, R. (2025). Metaverse in tourism and hospitality: A framework-based systematic review. Human Behavior and Emerging Technologies, 6662141. https://doi.org/10.1155/hbe2/6662141

Flavián, C., Ibáñez-Sánchez, S., & Orús, C. (2021). Impacts of technological embodiment through virtual Reality on potential guests' emotions and engagement. Journal of Hospitality Marketing & Management, 30(1), 1–20. https://doi.org/10.1080/19368623.2020.1770146

Gössling, S., & Schweiggart, N. (2022). Two years of COVID-19 and tourism: What we learned, and what we should have learned. Journal of Sustainable Tourism, 30(4), 915–931. https://doi.org/10.1080/09669582.2022.2029870

Grand View Research. (2024). Virtual tourism market size, share & growth report, 2030. https://www.grandviewresearch.com/industry-analysis/virtual-tourism-market-report

Guttentag, D. A. (2010). Virtual Reality: Applications and implications for tourism. Tourism Management, 31(5), 637–651. https://doi.org/10.1016/j.tourman.2009.07.003

Kholili, M. A. A., & Rachmawati, H. (2024). Perancangan pengenalan museum di Surabaya menggunakan augmented reality (AR). IKONIK: Jurnal Seni dan Desain, 6(1), 29–36.

Kim, M. J., Lee, C. K., & Jung, T. (2020). Exploring consumer behavior in virtual Reality tourism using an extended stimulus-organism-response model. Journal of Travel Research, 59(1), 69–89. https://doi.org/10.1177/0047287518818915

Li, F., Zhu, D., Lin, M. T., & Kim, P. B. (2024). The Technology Acceptance Model and hospitality and tourism consumers' intention to use mobile technologies: Meta-analysis and structural equation modeling. Journal of Hospitality & Tourism Research, 48(4), 623–641. https://doi.org/10.1177/19389655241226558

Liang, J., Zhao, L., Zhang, S., & Lu, L. (2025). How does immersive technology drive real tourism? Technology acceptance and cultural foundation. SAGE Open, 15(1). https://doi.org/10.1177/21582440251330012

Liu, X., Zhang, Y., & Wang, H. (2024). Exploring the impact of metaverse tourism experiences on actual visit intentions: An integrated model of presence, TAM, and TPB. International Journal of Tourism Research, 26(1), e2616. https://doi.org/10.1002/jtr.2616

Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. MIT Press.

Melly, M. Y., & Darnila, E. (2025). Virtual tour application for cultural heritage in North Aceh Regency using augmented reality technology. INOVTEK Polbeng – Seri Informatika, 10(2), 836–846.

Putra, N. Y., & Sarudin, R. (2025). Analisis penerapan augmented virtual reality terhadap minat berkunjung ke Museum Nasional Indonesia. JIIP: Jurnal Ilmiah Ilmu Pendidikan, 8(7), 8694–8701.

Putri, A. N., Buana, P. A., Adinugroho, S., & Wardhani, A. K. (2024). Pemanfaatan teknologi virtual tour reality menggunakan metode image stitching dan seam carving pada Desa Wisata Tawangmangu. Jurnal Pengabdian Masyarakat Teknologi dan Pendidikan (MANTAP), 1(2), 69–74.

Sousa, N., Alén, E., Losada, N., & Melo, M. (2024). Virtual Reality in wine tourism: Immersive experiences for promoting travel destinations. Tourism and Hospitality Research. https://doi.org/10.1177/13567667241267306

Tahyudin, I., Oyabu, T., Sholikhatin, S. A., Saefullah, U., Arifin, R., & Ilham, R. A. R. (2024). Transformasi wisata: Meningkatkan pengalaman wisata melalui pemanfaatan teknologi virtual reality. Journal Abdimas PHB, 7(1).

Yuan, A., & Hong, J. (2024). Impacts of virtual Reality on tourism experience and behavioral intentions: Moderating role of novelty seeking. Journal of Hospitality & Tourism Research, 48(1), 3–28. https://doi.org/10.1177/10963480231171301

Zhang, Y., & Hwang, J. (2024). Dawn or dusk? Will virtual tourism begin to boom? An integrated model of AIDA, TAM, and UTAUT. Journal of Hospitality & Tourism Research, 48(3), 532–548. https://doi.org/10.1177/10963480231186656

Diterbitkan

30-03-2026

Cara Mengutip

Implementasi Realitas Virtual sebagai Strategi Pemasaran Destinasi dalam Pariwisata Indonesia: Tinjauan Sistematis. (2026). DESTINASI: Jurnal Ilmiah Pariwisata & Hospitality, 1(01), 92-100. https://jurnaldestinasi.id/index.php/destinasi/article/view/16

Artikel paling banyak dibaca berdasarkan penulis yang sama

1 2 3 > >>