Pemasaran Influencer dalam Promosi Destinasi Wisata

Imbal Hasil Investasi dan Efektivitas

Penulis

Abstrak

Penelitian ini menganalisis efektivitas pemasaran influencer dalam promosi destinasi pariwisata sekaligus mengeksplorasi kerangka komprehensif untuk mengukur imbal hasil investasi atau Return on Investment (ROI), dengan tujuan mengidentifikasi faktor-faktor penentu efektivitas pemasaran influencer dan mengembangkan pendekatan pengukuran bagi Organisasi Pemasaran Destinasi (DMO). Penelitian mengadopsi metodologi tinjauan pustaka komprehensif yang mengintegrasikan publikasi ilmiah dari jurnal terindeks Scopus Q1 dan Q2 periode 2021–2025, dilengkapi dengan data industri dari platform analitik terkemuka seperti Influencer Marketing Hub, Statista, dan HypeAuditor. Hasil analisis menunjukkan bahwa efektivitas pemasaran influencer berlandaskan pada Teori Kredibilitas Sumber—yang mencakup keahlian, keterpercayaan, dan daya tarik—serta mekanisme interaksi parasosial; industri pemasaran influencer global mencapai USD 32,55 miliar pada 2025, dengan nano-influencer menunjukkan tingkat keterlibatan tujuh kali lebih tinggi dibandingkan makro-influencer. Pengukuran ROI memerlukan kerangka holistik yang menggabungkan Earned Media Value (EMV), konversi tertelusur, dan analisis sentimen, dengan studi yang mengindikasikan potensi imbal hasil hingga 11 kali nilai investasi. Penelitian ini mengintegrasikan literatur akademik terkini (2021–2025) dengan data industri mutakhir, menawarkan kerangka komprehensif yang menjembatani fondasi teoretis dengan pendekatan pengukuran ROI praktis bagi pemasaran destinasi pariwisata.

Kata kunci: pemasaran influencer; destinasi pariwisata; pengukuran ROI; kredibilitas sumber; interaksi parasosial; pemasaran digital; pariwisata berkelanjutan

Referensi

Agnihotri, D., Chaturvedi, P., Dutta, T., & Shivani, S. (2025). Travel social media influencers and destination choice: An integrated framework. Information Technology & Tourism. https://doi.org/10.1007/s40558-025-00330-6

Ameen, N., Cheah, J.-H., Ali, F., El-Manstrly, D., & Kulyciute, R. (2024). Risk, trust, and the roles of human versus virtual influencers. Journal of Travel Research, 63(6), 1370–1394.

Bhattacharya, A. (2023). Parasocial interaction in social media influencer-based marketing: An SEM approach. Journal of Internet Commerce, 22(2), 272–292.

Chen, X., Hyun, S. S., & Lee, T. J. (2022). The effects of parasocial interaction, authenticity, and self-congruity on the formation of consumer trust in online travel agencies. International Journal of Tourism Research, 24(4), 563–576.

Femenia-Serra, F., & Gretzel, U. (2020). Influencer marketing for tourism destinations: Lessons from a mature destination. Dalam J. Neidhardt & W. Wörndl (Eds.), Information and Communication Technologies in Tourism 2020. Springer.

Fu, X., Liu, X., & Li, Z. (2024). Catching eyes of social media wanderers: How pictorial and textual cues in visitor-generated content shape users' cognitive-affective psychology. Tourism Management, 100, 104815.

Han, H., & Chen, C. (2022). Influencer marketing and destination visit intention: The moderating role of travel experience. Journal of Hospitality & Tourism Management, 52, 341–353.

Hernández-Méndez, J., & Baute-Díaz, N. (2024). Influencer marketing in the promotion of tourist destinations: Mega, macro, and micro-influencers. Current Issues in Tourism, 27(8), 1332–1342.

Hernández-Méndez, J., Baute-Díaz, N., & Gutiérrez-Taño, D. (2024). The effectiveness of virtual versus human influencer marketing for tourism destinations. Journal of Vacation Marketing. https://doi.org/10.1177/13567667241276212

HypeAuditor. (2024). Indonesia trends & benchmarks of influencer marketing 2024. HypeAuditor Research.

Influencer Marketing Hub. (2025). Influencer marketing benchmark report 2025. https://influencermarketinghub.com/influencer-marketing-benchmark-report/

Jhawar, A., Kumar, P., & Varshney, S. (2023). The emergence of virtual influencers: A shift in the influencer marketing paradigm. Young Consumers, 24(4), 468–484.

Kilipiri, E., Papaioannou, E., & Kotzaivazoglou, I. (2023). Social media and influencer marketing for promoting sustainable tourism destinations: The Instagram case. Sustainability, 15(8), 6374.

Kim, M. (2023). Parasocial interactions in digital tourism: Attributes of live streamers and viewer engagement dynamics in South Korea. Behavioral Sciences, 13(11), 953.

Li, W., Zhao, F., Lee, J. M., Park, J., Septianto, F., & Seo, Y. (2024). How micro- (vs. mega-) influencers generate word of mouth in the digital economy age: The moderating role of mindset. Journal of Business Research, 171(C).

Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58–73.

Luo, Z., Wang, L., & Liu, H. (2025). Influencer marketing and destination visit intention: The interplay between influencer type, information format, and picture color hue. Journal of Travel Research. https://doi.org/10.1177/00472875251322514

Meng, F. (2024). The formation of parasocial relationships in tourism social media: A rational and emotional trust-building process. International Journal of Tourism Research, 26(3), e2650.

Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers' perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39–52.

Polat, M. Y., Yılmaz, Y., & Uysal, M. (2024). Travel social media influencers: A systematic literature review. Information Technology & Tourism, 26, 321–345.

Pop, R. A., Săplăcan, Z., Dabija, D. C., & Alt, M. A. (2022). The impact of social media influencers on travel decisions: The role of trust in the consumer decision journey. Current Issues in Tourism, 25(5), 823–843.

Saini, H., Kumar, P., & Kalia, P. (2024). Beyond travel! What's trending in sustainable tourism? An investigation through the lens of travel influencers. Tourism Review. https://doi.org/10.1177/14673584241295561

Sheng, J. (2025). From parasocial interaction to parasocial relationship: A review and research agenda. International Journal of Consumer Studies, 49(1), e70038.

SkyQuest Technology Consulting. (2024). Sustainable tourism market size, share & growth report 2024–2033.

Statista. (2024). Influencer marketing in Indonesia: Statistics & facts. https://www.statista.com/topics/7090/influencer-marketing-in-indonesia/

Vu, V. C., Wang, S., Keating, B. W., & Chen, E. Y. (2024). Increasing social media stickiness through parasocial interaction and influencer source credibility. Australasian Marketing Journal. https://doi.org/10.1177/14413582241306130

Xie-Carson, L., Benckendorff, P., & Hughes, K. (2024). Keep it #Unreal: Exploring Instagram users' engagement with virtual influencers in tourism contexts. Journal of Hospitality & Tourism Research, 48(4), 678–694.

Yılmazdoğan, O. C., Doğan, R. Ş., & Altıntaş, E. (2021). The impact of the source credibility of Instagram influencers on travel intention: The mediating role of parasocial interaction. Journal of Vacation Marketing, 27(3), 299–313.

Yuan, S., & Lou, C. (2020). How social media influencers foster relationships with followers: The roles of source credibility and fairness in parasocial relationships and product interest. Journal of Interactive Advertising, 20(2), 133–147.

Diterbitkan

30-03-2026

Cara Mengutip

Pemasaran Influencer dalam Promosi Destinasi Wisata: Imbal Hasil Investasi dan Efektivitas. (2026). DESTINASI: Jurnal Ilmiah Pariwisata & Hospitality, 1(01), 10-21. https://jurnaldestinasi.id/index.php/destinasi/article/view/8

Artikel paling banyak dibaca berdasarkan penulis yang sama

1 2 3 > >>